A Funny Thing Happened at Wal-Mart Today
Posted by royaleval on March 28, 2010
When you expect something from a known brand the size of Wal-Mart, you get shocked when something out of the ordinary happens.
Today, as I checked out at Wal-Mart, the checker actually complemented me on my shirt. She told me that it was the right color. For those of you that know me, you know what that means. For those of you that don’t know me, I was wearing a Oklahoma State University shirt as I usually do.
I told her that I appreciated the comment since I was a recruiter for students at OSU. Then she told me about her 15-year-old son that was pretty smart and is considering attending OSU for an engineering degree. After some more idle chat, the transaction was over and I was on my way.
This was by far the longest conversation that I have ever had with an employee at Wal-Mart. The lack of employee interaction with customers at this business has often been a source of disgust with me. It is the reason I often wish that I had spent my money elsewhere. Not this time. I was actually happy that I shopped at my local Wal-Mart today.
How do you feel about the customer service at Wal-Mart? Do you find yourself surprised when you receive good service at Wal-Mart? Leave a comment below and let me know about your experiences.
